Thank you for shopping at Green Life & Fitness! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
Eligibility for Returns
We accept returns for most products within 30 days of delivery. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
How to Initiate a Return
To initiate a return, please contact our customer service team at [contact@email.com] with your order number and details of the item(s) you wish to return. Our team will provide you with a return authorization and instructions on how to proceed.
Return Shipping
You will be responsible for covering the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return package.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return meets our eligibility criteria, we will process a refund to your original method of payment within [number] business days.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may request photos or additional information to facilitate the return process.
Contact Us
If you have any questions or concerns about our Return Policy, please contact us at contact@email.com.
